The Duolingo English Test blog includes a new post about how “a team of former spies with years of experience in espionage, intelligence, and covert operations” were hired “to exploit the DET in any way they could.”  It’s a good post, but only scratches the surface of what I’d like to read on the topic.

The author mentions a bunch of possible exploits that the spies considered.  Like: outside assistance, deepfakes, bribes, leaked questions, phony ID and identical twins.

Left unmentioned, though, is the issue of remote access.  Did the team of spies attempt to remotely control a test taker’s computer during a test administration?  Did the spies possess this expertise in the first place? That remains unclear.

It’s no secret that this method of cheating is the main area of concern when it comes to at-home testing.

Regular readers will recall a story from June about how Florida Man allegedly used this approach to allegedly subvert Pearson VUE’s at-home test security an alleged 820 times.  And he didn’t even have a background in the fine art of espionage.

Cheating rings advertise pretty blatantly on non-USA social media sites.  And they can usually SEO their way to top-20 placement in Google search results.  Testing firms can’t hire the cheating rings themselves to look for security gaps, but perhaps there are consultancy firms that specialize in this area and use the exact same methods as the cheaters.

I’m bullish on the potential of at-home testing.  I recently predicted that at least one commonwealth government will accept at-home test scores for visas in the next ten years.  But the story from Florida didn’t exactly fill me with optimism.

Anyhow.

One of my pipe dreams is the creation of some sort of non-profit industry association focused on improving the security of at-home testing through collaboration.  All of the big testing and proctoring firms could join (and fund it), and security experts who work in cheating hotspots could play a big role as well. Research and technological advances could be shared for the common good instead of being kept in-house.

The more I think about it, this is exactly the kind of thing the new-look ETS should take the lead on. And guys, if you’re pitching it to Amit, just tell him it will unlock a whole new stream of keynote addresses.

Here’s an interesting new Duolingo English Test thing. Some test takers are now required to use their phone as a second camera while taking the test.

After scanning a QR code on the DET desktop app, the test taker must prop their phone against an object on their desk so that the camera can capture a live image of their monitor and keyboard for the duration of the test.

This has not yet been rolled out to all test takers.

I really ought to take the test sometime next month.

Duolingo has just reported its financials for the second quarter of 2024. Revenue for the Duolingo English Test was 10.7 million dollars, up from 9.8 million in Q2 of 2023.  Note that the price of the test increased from $59 to $65 in this time frame.

If we divide the revenue by the per-test cost, we find that the DET was taken about 164,500 times in the quarter, about a 1% drop from last year.  Note that this is a crude estimate as some test takers pay more than $65 (to get faster results) while some test takers pay less (by purchasing a bundle).  Others take the test via Duolingo’s Access Program, and get vouchers from receiving institutions.   A more precise number of test takers (for 2023) was given at DETcon 2024, but I suppose that is covered by my NDA.

This flat quarter comes after a very strong Q1.

Using the same math as above, we can estimate that DET’s test volume is up about 5% in the first two quarters of 2024 (compared to the same period in 2023).  Perhaps I’ve buried the lede here as Pearson reported a 10% decline in test volume during the same period, and IDP Education is expecting a 15-20% decline in the volume of IELTS test takers for the year ending June of 2024.

It seems that growth is still happening at Duolingo, but we must pay careful attention to the final six months of 2024.

Ten years ago today, Duolingo launched a project called “Test Center.” Shortly thereafter, “Test Center” morphed into the Duolingo English Test.  That test is now taken more than 800,000 times per year.  That’s quite an accomplishment.

Many people think of the DET as a fairly new product, but ten years is a long time. When I write about the legacy testing firms being technologically far behind their competition (Duolingo and Pearson, mostly) I mean that they are more than a decade behind.  It will not be easy to close that gap. It may be impossible.

Here’s a TechCrunch article from 2014 where the project was announced.  The message of 2014 is similar to the message of today – testing monopolies are bad for test takers and are prone to fraud.

The success of the DET is mostly due to the work of some very bright researchers, engineers and psychometricians (former ETS employees, in many cases).  But the single-mindedness of Duolingo co-founder Luis von Ahn seems to play a pretty big part.  That guy does not like the testing monopolies at all.

The DET is now a major player in the admissions process for American universities. The monopoly once enjoyed by ETS in that market has come to an end.  As recent reports have indicated, times are tough at ETS.

Currently, the folks at Duolingo are heavily promoting their test to students headed to the UK, Australia and Canada.  These efforts are partly why IDP Education recently announced that IELTS test volumes will decline by 15-20% in fiscal year 2024.

I wrote yesterday about my sample of 16 international students admitted to Columbia University.  I mentioned that 15 took the Duolingo English Test, and one took the TOEFL.

What does that mean in terms of revenues at testing firms?

Well, that one dude who was admitted with a TOEFL score took the test three times, paying $400 USD for each attempt. He generated $1200 in revenue for ETS.

It is not uncommon for students applying to Ivy League schools to take the TOEFL two or three times.

I didn’t ask, but he might have spent a few extra bucks to get his scores to a raft of backup schools.  And he may have accidentally clicked to join the “TOEFL Search Service” which is still a fairly lucrative source of revenue for ETS, I think.

The other 15 students took the Duolingo test and paid $59 per attempt.  Most of them took the test only once. There may have been a few repeaters who paid $49 per attempt (after taking advantage of the two-test deal).  They sent their scores to all of their target schools without paying additional fees.

My point is that it is quite possible that the ONE guy who took the TOEFL generated more revenue than the 15 people who took the DET.

This highlights one of the struggles that the legacy firms are facing.  They know, I’m sure, that one of these days they’ll have to introduce a cheap test.  But when is the best time to do it?  From a business perspective, it is certainly possible to introduce the next-gen test too early, especially if it means losing out on that $400 registration fee. Even while under immense pressure from competitors (and while possibly losing market share), both the TOEFL and IELTS tests are revenue generating machines.

(Notes:  the price of the Duolingo test was recently hiked to $65.  The price of the TOEFL ranges from $185 to $450 depending on the country.)

Including the last few stragglers, 16 international students at Columbia University reached out to me for help with the ALP Essay Exam (need help?  Contact me!) for this year’s fall term.  As always, I asked them what tests they used to get admitted to the school in the first place.  The results were:

  • Duolingo English Test – 15
  • TOEFL – 1
  • IELTS – 0

When I ask questions like “what went wrong with TOEFL?” I am sometimes accused of being too harsh. But clearly something has changed. Pre-pandemic, there is a good chance that every one of those students would have taken the TOEFL.

Individuals who don’t talk to test takers every day and who don’t teach this stuff one-on-one can miss trends in the industry that ought to be obvious to everyone.  Speaking of what went wrong at the legacy testing firms… that might have something to do with it.  There may be too many degrees of separation between executives and customers.

Anyway.  Of course I asked why they all took the DET.  Most mentioned the price and convenience.  One mentioned that the cute characters put her at ease.  Another said that the university told him to take the DET.

A few poor souls might sit for the placement test in August. I’ll update this post if I talk to any of them.

Given the recent goings-on at IDP Education (layoffs and downsizing), I think it’s worth repeating my standard pitch for disruption in the English testing industry.  I posted this on LinkedIn a few days ago, but I realize that some very smart people don’t use that platform.

I’ll preface this by pointing out that while on stage at the Duolingo English Test Convention a few days ago I noted that I don’t think that the DET is more valid than other tests, or that it has better items.  Test items are not what make me a fan.

With that out of the way, here’s the pitch.

At the aforementioned DETcon, Duolingo co-founder Luis von Ahn told the story of his personal experience with language testing and how it informed (and continues to inform) the development of the DET.  He has told this story many times now.  In brief, it goes like this:  while applying for schools in the United States he needed a TOEFL score.  Sadly, there were no available spots at test centers in Guatemala, where he lived, and in order to meet his deadlines he was forced to travel outside of the country to take the test.  The cost was significant.

That was in the 1990s. I wasn’t doing test prep at that time.  But when I started teaching around 2010, it was still clear to many people that the test center model was less than perfect. People were still traveling great distances to take tests.  On top of paying for test fees, bus tickets and hotels, test takers experienced lost wages due to  travel times.  A $150 test could easily become a $1500 test.

But here’s the thing: in 2024, the test center situation is even worse.

I speak to test center operators now and then.  They tell me how their relationships with legacy testing firms have changed over the past decade.  Once upon a time, they tell me, they were paid a flat rate for a scheduled test administration, no matter how many people had registered for the given date.  But now, they complain, they are paid based on the number of registrants.

In effect, fewer registrations = less profit.

Can you see where this is going? The test center operators tell me that if there aren’t enough test takers to make an administration on a particular date worthwhile, they find a way to cancel it. When this happens, test takers are left in the lurch (deadlines be damned).  I hear from test takers who have experienced this.  Sure, they get a new test date at no cost, but they can kiss goodbye to the money they’ve spent on hotels and bus tickets.

See what I mean?  A bad thing has been transformed into something even worse.

But at-home testing is here to save the day, right?

Well, when the legacy players got into the at-home business back in 2020, their product (in my opinion) was pretty clunky.  Tests were often terminated for nebulous reasons.  Instructions were badly communicated. I still remember how one at-home test told every test taker to put on their headset just before the listening section started… but terminated the test whenever someone actually followed those instructions because wearing a headset was against the rules of the at-home test.  I’m not kidding. Apparently it took years for them to figure out a way to remove those instructions from the at-home version.

And in 2024?

Again, the product appears to be even worse. Back in ‘20 when something went wrong a person taking a legacy test could usually get a free re-test. But now? If something goes wrong test takers are often told to go pound sand. Back in ‘20 when a jagged score profile was used to justify a score cancellation the test taker could appeal the decision or simply take the test again for free.  But now?  The appeals process has been eliminated and they can take it again only at their own expense. I hear these things every week from heartbroken test takers. I end up with a broken heart, too.

And don’t even get me started on the legacy testing company that recently made big cash payments to at-home test takers after reaching a settlement with the US Attorney’s Office to resolve accusations that they had violated the Americans with Disabilities Act (which was not the first time that accusation had been leveled at that firm, by the way).

But maybe the move to at-home testing has eliminated barriers to education by reducing fees for people in countries where running test centers is expensive due to logistics and security-related issues?

Not really.

Today a kid taking the TOEFL from his bedroom in Japan will pay $199.  A kid in neighboring South Korea will pay $220.  Meanwhile, a kid taking the test from his bedroom in Afghanistan, who thinks an education might be a path to a better life, will pay $230.

A kid in the Palestinian Territories will pay $270.

All for the same at-home test, delivered in the same way, proctored by the same proctors, and graded by the same raters.

I’ve never really gotten an explanation for this.  My guess is that there are iron-clad deals in place with test center owners that prevent equitable pricing for the at-home TOEFL. But it could be something else.

In any case, things are not any better than they were when I started teaching in 2010. And that, in effect, is why I support disruption in English language testing.

I’ll end by reminding my friends at legacy testing companies that this is why many influential people are excited by the idea of disruption, this is why institutions are accepting new tests, and this is why test-takers are choosing those tests.

This is why, in part, there are so many layoffs. This is why you need to start doing better.

A few points are worth mentioning that I couldn’t fit into the above:

  1. Fees for some tests have increased way beyond the rate of inflation in certain markets, despite the fact that those tests include far fewer items than in the past.
  2. I talked to one test center owner in Germany who said he sometimes runs tests at a loss because he feels guilty about canceling dates.
  3. Charging $25 to send a score to an institution is no longer justifiable.
  4. If key parts of your test have been outsourced to private equity your test is likely doomed.
  5. It costs $450 to take the TOEFL from your bedroom in Switzerland.
  6. The next Luis von Ahn will pay $230 to take the TOEFL from his bedroom in Guatemala.  Or he might just opt for the DET.

Last week I attended DETcon24 (that is, the 2024 edition of the Duolingo English Test Convention) in Pittsburgh, Pennsylvania.  That’s the annual event that Duolingo holds to help stakeholders (from universities, mostly) become familiar with the DET.  Since I’m not affiliated with a university, I was really flattered when the Duolingo folks extended an invitation.

While my scribbled notes can still be comprehended, I thought I’d share a few thoughts from the event.  They are:

  1. The presentations on proctoring and security were my favorites.  I’m NDAed, so I can’t write any details.  But I’m certain that if the message about security can be repeated again and again with relevant decision makers in the room, the needle can be moved.  The Duolingo folks need to find a way to communicate this stuff to more people. Perhaps a traveling road show.

 

  1. If you have an at-home test, I really think it is important to do security and proctoring in-house. This allows the tools to be more bespoke and customer friendly.  And, of course, to provide additional security. Needless to say, Duolingo does it this way.  Many of the issues I’ve written about here (cancellations for jagged profiles, cancellations for NVIDIA drivers, cancellations for memory usage) seem, in my opinion, to be examples of security being a blunt one-size-fits-all instrument. If you don’t do security properly people get annoyed and abandon your test (best case scenario) and innocent people suffer unduly (worst case scenario).

 

  1. The overall test volume seems to be higher than my estimates.  Likely because the volume of vouchers given to institutions is quite high.  I’ll see if I can repeat the exact number given for 2023.

 

  1. For some more info on the new writing tasks, read: “The Impact of Task Duration on the Scoring of Independent Writing Responses” now in preprint.

 

  1. I spoke on a panel.  I was very nervous.  I wore a new shirt.

 

  1. I think many decision makers still have an image of the Duolingo Test based on its 2019 iteration.  Duolingo needs to do a better job exposing more people (and more types of people) to the most recent iterations.

 

  1. There was a comment about how and why Duolingo doesn’t really work with test prep providers.  And about not selling test prep materials.  Food for thought. Maybe testing companies shouldn’t sell prep for their tests. Someone made a comment about students having to unlearn IELTS prep. I laughed. But I love all my IELTS friends.

 

  1. Daniel Isbell has an article due out around the end of this year (but correct me if I’m wrong about the timeline). I won’t give away the topic but it will be an absolute must-read for anyone in the test prep space. If you are interested in this kind of stuff, check out his work. He’s the very best.

 

  1. There will be concordance matching the new individual subscores to subscores on other tests.  The 2022 overall concordance will not change. I think that the sum of the subscores will match the overall score (which is not the case with the integrated subscores).

 

  1. An attendee made a comment about how institutions are loathe to change score requirements when concordance tables are changed, because they don’t want to be the only one. That explained a lot.  I thought it was just inertia.

 

  1. I got a plush Duo for Mrs. Goodine. It is a surprise, so don’t tell her.

Duolingo just released its 2024 Q1 earnings report.

Revenue from the Duolingo English Test was 12.8 million dollars in the quarter.  That’s a 28% increase from the same quarter last year.  Note that the test cost $10 less at that time.

My math (revenue/$59 price tag) suggests that the test was probably taken about 217,000 times in the quarter. That’s a new high. The previous high was Q1 2023, when the test was probably taken about 203,000 times.

Those are just estimates, though. The real numbers are different since some people paid less than $59 (there is a discount when two registrations are purchased at the same time) and others paid more (results can be processed faster for an extra fee).  Still others paid nothing at all via the Duolingo Access Program.

As noted here a few days ago, the overall volume of the PTE Test declined slightly in this same period.

I believe that the DET generates about 7.6% of Duolingo’s overall revenue.  It is easy to forget that the DET is just a small piece of the company.

I saw this interesting article in The Koala yesterday. It mirrors what I’ve observed happening in Australia – since the beginning of 2024 I’ve noticed Duolingo’s Australian office bringing some really talented people into the fold. They are working hard to increase acceptance of DET scores.

Says the article:

“Reflecting on Duolingo’s entry into the Australian market, Blacker noted that Duolingo is working on gaining Australian government acceptance for visa purposes, however, he expressed optimism and cited the overwhelmingly positive response from institutions across the sector and a willingness to accept the DET where possible.”

Earlier, I predicted government acceptance of the DET by governments in 5 to 10 years. I’ve mentioned Australia as being the trickiest of all cases, and acceptance there probably coming closer to the end of that time period. But maybe we’ll see some movement before 2034.

When I mention government acceptance of DET to insider-ish people the response is generally “Nah, never going to happen.” Or “Never going to happen unless X, Y and Z happen first.”

This sort of head-in-sand approach to score use can be risky. Just ask all the ETS folk who were darn certain that American schools would stop accepting the DET once the pandemic ended.

An interesting tidbit from the Australian Financial Review:

“A survey of 11,500 prospective, applied and current students by recruitment firm IDP Education found that there has been a sharp increase in the popularity of the US as news of more restrictive policies in Australia, as well as in Canada and in the UK, have started to influence decisions.

Jane Li, IDP Education’s area director for Australasia and Japan, said the US used to rank last on a preference list of four major student destinations but has now leapt to first. Canada has gone from first to last.”

What does this mean for the business of language testing? Well, you can expect DET’s volume to increase, as you don’t really need a TOEFL, IELTS or PTE score to study in the United States. As I’ve indicated here, I work closely with a decent number of students at very good universities in the USA and most of them applied using DET scores.

Perhaps it means a slight uptick in the use of TOEFL, as that test still has strong associations with schools in the USA.

\In any case, it certainly portends a decline in the use of the IELTS test. I think the importance of Canada to IDP’s business model cannot be overstated.

I posted the following on LinkedIn last week, and IELTS tutors piled in to my page to insist that it will never happen, and that people are proud to take the IELTS instead of some other test.  Look, I could be wrong.  But I must note that no TOEFL tutors came to say that.  TOEFL tutors already know what the Duolingo English Test has done to their business model.  And the smart TOEFL tutors are planning for when the NABP starts accepting the Duolingo Test.

A final observation re: market share.

In the relatively near future, the Duolingo English Test will likely be accepted by governments around the world for visas and study permits.  This change won’t happen in 2024 or 2025, but it will probably happen within the next five years. Certainly within the next decade. When this occurs, demand for the IELTS, PTE-A and TOEFL tests will decline precipitously.

Few people will opt for a $250 test when a $65 test is accepted by the same authorities and is just as respected (or more respected) by the universities they wish to apply to.

As I indicated earlier, I assume that work on the next-gen IELTS and TOEFL tests is already underway.  If it isn’t… now is the time to break the glass and get started on tests that can compete.  Remember that it takes quite a long time to develop a test – the DET was in development for more than six years before it went mainstream in 2020, and the TOEFL iBT was developed over about twelve years before it launched in 2005.

Some anecdotal evidence of changes in language testing for university admissions.

Twice a year, first year international students (undergraduates) at Columbia University reach out to me for tutoring while they are preparing for Columbia’s placement test (the ALP Essay Test).  Basically, students whose first language is English take a test to determine if they’ll have to take language classes in addition to their normal course load.  I help them get ready for that test.  I’ve worked with about twenty such students since 2022.

Of course, I take the opportunity to quiz them about the test scores they submitted when they applied to Columbia in the first place.

Here’s the thing. All but one of my students submitted Duolingo English Test scores when they applied to Columbia.  One student submitted IELTS scores.  None submitted TOEFL or PTE-A scores.

Pre-pandemic, I think, most of them would have submitted TOEFL scores.  A few would have submitted IELTS scores.  Things have changed a lot since then.  They may continue to change.

(PS:  None of them submitted SAT scores)