Students often ask what it means when their TOEFL account says something like:
“Scores not available”
Or:
“Tested – Scores Not Available”
This is totally normal. Everyone gets something like this while waiting for scores. If your status says “scores not available,” just keep waiting. According to ETS, it takes 4-8 calendar days for the scores to arrive (13 business days if you took the paper version).
If you still see this status after 8 days, there might be a problem. You could contact customer support.
Sometimes students are confused, because after the test the status says:
“Scheduled”
or
“Checked In”
Those are also normal. Don’t worry about them. Sometimes you will be “checked in” for months after the test. Just wait 4-8 days for your score. If you wait longer than that, call ETS.
The other common status is something like:
“On Hold”
Or:
“Tested – Scores On Hold”
This status is not good. It means your scores are in “administrative review” and you will have to wait longer. According to ETS, you will have to wait 2 to 4 weeks after they send you an email about the hold.
This usually happens during the TOEFL Home Edition if there was some technical problem, or if the proctoring system detected something abnormal. Sometimes students think everything was totally fine… but the scores still get put on hold. I’ve got an entire blog post about this issue. Basically, though, you can call the office of testing security at ETS.
If you guys see any other statuses please let me know and I will add them to the list.