Sometimes when people attempt to make an account on the ETS website to register for the TOEFL or GRE they get this error message:

EIAS System error occurred – unable to process the request.

A user finally figured out what causes this.  The error occurs when certain special characters are used in your password.  To eliminate the error, only use the recommended special characters:  [email protected]#$%^&*() .  Using other characters may cause the error to appear.

If this solution works for you, please leave a comment below.

Here’s a screenshot of the error:

 

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