Some people get a weird blank screen that says “Select a payment method” when trying to pay for their TOEFL or GRE on the ETS website.

This is usually related to browser extensions (especially adblockers). To resolve it, disable all of your  browser exertions and try again.  You can also use an incognito window, since browser extensions are usually disabled in those.

Most commonly, this is a problem when people are using uBlock Origin, but it could be something else.  Privacy-oriented browsers like “Brave” could also be problematic.

If you are getting a specific error message (error 481, error 101, error 476, etc) you should consult our main guide to payment errors .

Here’s what the blank screen problem looks like:

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