In recent weeks, some people have been prompted to enter their ID number in order to download their TOEFL score report PDF. They get a screen that looks like this:
The user is prompted to “Enter your ID information to complete your request and ensure your data stays secure.” I can’t explain it. Apparently entering the information does not make it possible to download the PDF right away. Instead, they must enter the information and then wait a few hours. After that, the download button will appear and work as it is supposed to.
Anyway, this is really weird. Leave a comment if you are experiencing it, and maybe let me know what country you are in.