In recent days, many people have reported seeing “not available” in the academic discussion response section of their TOEFL score report. It looks a bit like this:
This means that AI-generated information about your response is not available. It does not mean that your answer was not scored. Don’t worry… your answer was scored.
Why does this happen? It happens because your response could not be scored by ETS’s e-rater AI and was scored only by human raters.
Why could the AI not score your response? That is unclear, but it sometimes happens if a response is extremely long. But it sometimes happens for other (unknown) reasons. Leave a comment below if you have seen this in your score report.