In recent days, many people have reported seeing “not available” in the academic discussion response section of their TOEFL score report. It looks a bit like this:
This means that AI-generated information about your response is not available. Why does this happen? It happens because your response could not be scored by ETS’s e-rater AI and was scored only by human raters.
Why could the AI not score your response? That is unclear, but it sometimes happens if a response is extremely long.
Some students have reported that their writing scores are unusually low when this happens. I don’t know what to say about that.
Leave a comment below if you have seen this in your score report.