One of the biggest struggles that students have had with standardized testing in the pandemic era is meeting application deadlines.
Test-takers often feel lost at sea when deadlines are looming, but test companies need extra time to review the validity of their scores. This problem comes to a head in the winter, of course.
As a tutor and as someone who writes about this stuff, it can be quite frustrating for me to read reports of missed deadlines and academic careers put on hold when, to some extent, it seems like these problems could be avoided through additional staffing.
Last year I wrote about this problem in a very snarky way (even by my standards). I was angry.
This year I’ll just let the test-takers speak for themselves. Below are a selection of Tweets from just this past week about missed and looming deadlines. Note that these are only the Tweets that mention deadlines; I didn’t include complaints about late scores without mentions of deadlines.
I included one comment from Reddit at the end since it seemed insightful.
I took the GRE Test at home on December 18, but my score is still not available. I have not receive any notification for the delay, and the application deadline is upcoming, I would be in danger of missing my desired school. Could you help me with it! @ETSInsights
— Deng Wenjun (@DengWenjun3) December 30, 2022
@ETSInsight I took the Toefl ibt home edition on nov 6 th but ETS got my score under administrative review. My email and phone calls have no reply. The schools that I am applying to have a hard deadline on Jan 1st, so I really need my score available. Can you help me!
— Venkatesh Bolisetty (@VenkateshBolis7) December 30, 2022
I took GRE Test at Home on Nov 30. It has been over 30 days and I still haven’t received my score. I have sent lots of emails and called to OTI, but no reply. Also have missed 2 application DDLs on Dec 15. SO DESPAIRING!! Can someone help me about it?😣@ETSInsights
— Example Seventeen (@Example1Seven) December 30, 2022
I took the GRE in person on Nov 14th in Pittsburgh, but ETS got my score under administrative review.
My phone calls have no reply. The schools that I am applying to have a hard deadline on Jan 1, so I really need my score available ASAP. Could you help me with it! @ETSInsights— Jiayu Li (@jiayuuu_0202) December 29, 2022
I took GRE Test at Home on Nov 30. It has been over 30 days and I still haven’t received my score. I have sent lots of emails and called to OTI, but no reply. Also have missed 2 application DDLs on Dec 15. SO DESPAIRING!! Can someone help me about it?😣@ETSInsights
— Example Seventeen (@Example1Seven) December 30, 2022
I took the general GRE exam on 14th December and I haven’t received the scores and my deadline for the application is approaching ( few days left). I have called your office for several times and only got the waiting answer. Please contact me and handle the case. @ETSInsights
— Anthea (@Antheashen1018) December 29, 2022
I took the GRE in person on Nov 14th in Pittsburgh, but ETS got my score under administrative review.
My phone calls have no reply. The schools that I am applying to have a hard deadline on Jan 1, so I really need my score available ASAP. Could you help me with it! @ETSInsights— Jiayu Li (@jiayuuu_0202) December 29, 2022
@ETSInsights I took the GRE in a test center in Hong Kong on Dec 18th but ETS got my score under administrative review. My email and phone calls have no reply. The schools that I am applying to have a hard deadline on Jan 1st, so I really need my score available. Can you help me!
— Liven (@Liven_D) December 29, 2022
My application had been under administration review for over three weeks and I tried everything, there is nothing reply to me except needing longer time. However, my application deadline on Dec 15 which has past for two weeks, I really need my score now. @ETSInsights
— Shi Tongxin (@Sherrytxs) December 28, 2022
I am Xu Jingkai, a GRE test taker. I have already finished the exam in December 13th. But the ETS continuely doesn’t give me official result. And I have a ddl in January 1st. The time is very rush. Plz help contact the analyst who is responsible for my case review! @ETSInsights
— 徐靖凯 (@xjngki5) December 29, 2022
I took GRE Test at Home on Nov 30. It has been over 30 days and I still haven’t received my score. I have sent lots of emails and called to OTI, but no reply. Also have missed 2 application DDLs on Dec 15. SO DESPAIRING!! Can someone help me about it?😣@ETSInsights
— Example Seventeen (@Example1Seven) December 30, 2022
I took the GRE in person on Dec 8th but ETS got my score under administrative review. My email and phone calls have no reply. The schools that I am applying to have a hard deadline on Jan 1st, so I really need my score available ASAP. Could you help me with it! @ETSInsights
— Yuqin (@ronan1103) December 28, 2022
@ETSInsights pls tell me why I took my gre 28 days ago and still don’t have my scores. the classical music is nice and all, but I’d like to speak to someone on the phone pls
— Ali Reza Punjani (@AliRezaHere) December 28, 2022
I took a GRE test in test center on Dec.9 and the score has been reviewed. My deadline of application is very soon and I need the score urgently. I’ve emailed ETS several times but got no effective reply. Please contact the analyst and give me the result, thanks! @ETSInsights
— wly (@wly66360339) December 27, 2022
I took the GRE at home test in Dec.9 but ETS got my score under review. Because of holiday, my email and phone call have no replay. The school I want to apply for has a hard deadline on Jan.4 so I really needs my score available ASAP. Could you help me with it! @ETSInsights
— EMIII (@EMIII_owo) December 26, 2022
hello is there still anyway to contact ETS now?my GRE 11/30/2022 is under administrative review for no specific reason. I really need my GRE score this year. I emailed and phoned and sent DMs for 20 days. Nothing useful happened. May you help me?@ETSInsights
— ekuqht (@_guskkkv_) December 26, 2022
I took a TOEFL test on Oct.2 but ETS hold the score. I called OTI but the staff told me they needed 6 weeks to review my test. But I had waited more than 2 months. My dream school’s deadline is Jan.1.@ETSInsights
— Jenny.Z (@zhuhongying8) December 24, 2022
I took GRE test on Dec 10th. The deadline to submit the score is Jan 1st. ETS is still holding my scores, out of no evidence. I studied every single day last year for this test and finally some improvements! I request at least a response! #gre #ets #grescore @ETSInsights
— Nora Feng (@NoraFeng8) December 22, 2022
I took my GRE test at test center on Dec 3, 2022, and I haven’t received my score. I don’t have enough time to wait, with a deadline on Jan 1st. Please accelerate the review and release my scores as soon as possible. @ETSInsights
— yiningzhang2000 (@yiningzhang2000) December 22, 2022
hi Due to Covid all exam in test center were cancelled so I took at home 11/30.I found my score under review 12/8 and started to contact ETS. It has been 24 days but my score is still under review. I am really in hurry cause deadlines 12/28. May ETS do it quicker?@ETSInsights
— ekuqht (@_guskkkv_) December 22, 2022
I took GRE test at offline test center on Dec. 9 but ETS has the score on hold. I called OTI but the representative told me they need 30 days to review. I have my deadlines on Jan 1st, so I really need my score available ASAP🙏🏻 Could you please help me with that? @ETSInsights
— TBIYTC (@TBIYTC11) December 22, 2022
And one lonely Redditor:
I took the GRE on November 4th and my scores are still under administrative review, which seems to be pretty common based on what I’ve seen here and on Twitter. I’ve left at least three voicemails, sent like ten emails, and DMed ETS on Facebook and Twitter, but nobody will respond to me/give me any useful information. This was my second time taking the GRE and I had apps due 12/1. I emailed with the schools to let them know the situation and also sent them my old scores, but these newer ones were much better, and the old scores didn’t arrive until after 12/1. It seems like the “administrative review” issue is worse this year than before, does anyone else have any insight into wtf is going on at ETS?
I’m really hoping that if this is a super common problem this year, my app won’t get dinged for the lower scores, ugh.