Here’s a gallery of recent social media complaints from people who are getting stuck on the “search service” screen when trying to register for the TOEFL test. I wrote about this weeks ago. I first read about it months ago.

I’ve always been struck by how bugs like this are able to linger for weeks or months… or even years. To my eye, ETS seems much slower to fix things than other firms.

This particular bug should be shunted right to the front of the queue as it impacts what has emerged as one of ETS’s most lucrative niche markets – individuals who must take both the GRE and an English test for graduate studies.

ETS has made great strides in recent months when it comes to creating a fun social media profile. Regardless, the company’s rep on socials remains a periwinkle-hued nightmare. One doesn’t have to look too far to find complaints about registration bugs, score cancellations, unresponsive customer service and unhelpful proctors.

As a fun bonus, I’ve included a complaint from a fellow complaining that his proctor forgot to turn off his microphone and unknowingly interrupted the speaking section of the test.